Welcome to Bigcap, the online shopping website of PYRUS KNITWEARS.

By accessing or using https://bigcap.in/ or placing an order through our website, you agree to the Terms & Conditions mentioned below. Please read these terms carefully before making a purchase.

1. Business Information

Legal Business Name: PYRUS KNITWEARS
Website / Brand Name: Bigcap
Website: https://bigcap.in/
Registered Business Address: Industrial Plot No. 1, Bajra Rahon Road, Ludhiana, Punjab – 141007, India

PYRUS KNITWEARS reserves the right to modify or update these Terms & Conditions at any time. Any changes will be published on this page.

2. Use of Website

By using this website, you agree that:

• You will use the website only for lawful purposes.
• The information provided by you during checkout or registration is accurate and complete.
• You will not misuse, interfere with, or attempt to compromise the website.
• You will not use the website for fraudulent or unauthorized transactions.

3. Products

Bigcap offers products for sale through its website.

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, specifications, and other product information displayed on the website are accurate.

However, minor variations in colour, appearance, measurements, or product presentation may occur due to photography, lighting, screen settings, or manufacturing variations.

PYRUS KNITWEARS reserves the right to correct any errors or inaccuracies in product information.

4. Product Prices

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Prices may change without prior notice.

Applicable taxes, shipping charges, and other charges, if any, will be displayed during the checkout process.

PYRUS KNITWEARS reserves the right to correct pricing errors and cancel orders placed due to an incorrect price or technical error.

5. Orders

When you place an order on our website, you are making a request to purchase the selected product(s).

An order will be considered confirmed after successful payment verification and order confirmation.

PYRUS KNITWEARS reserves the right to cancel or refuse an order due to:

• Product unavailability
• Incorrect pricing or product information
• Incorrect customer information
• Suspected fraudulent or unauthorized transactions
• Technical errors
• Shipping or delivery limitations
• Other circumstances beyond our reasonable control

If an order is cancelled after payment has been received, the eligible amount will be refunded according to our Refund and Cancellation Policy.

6. Payment

Bigcap provides online payment facilities through authorized payment gateway service providers.

Available payment methods may include:

• Credit Cards
• Debit Cards
• UPI
• Net Banking
• Other payment methods made available through the payment gateway

All online payments are processed through the applicable payment gateway.

Customers may be redirected to the payment gateway’s secure payment page to complete their transaction.

PYRUS KNITWEARS does not intentionally store customers’ complete credit/debit card numbers, CVV, PIN, OTP, or other sensitive payment credentials on its website.

7. Failed or Pending Payments

If money has been deducted from your bank account or card but your order has not been confirmed, please contact us with your order and transaction details.

We will verify the payment status with the relevant payment gateway and take appropriate action.

If a payment is unsuccessful, the order may not be processed until successful payment confirmation is received.

8. Payment Security

Online payments are processed through secure payment infrastructure provided by authorized payment service providers.

Customers should never share their:

• OTP
• CVV
• ATM/debit card PIN
• Internet banking password
• UPI PIN
• Payment passwords

with anyone claiming to represent Bigcap or PYRUS KNITWEARS.

9. Shipping and Delivery

Orders will be shipped to the address provided by the customer during checkout.

Customers are responsible for providing correct and complete delivery information, including:

• Full name
• Complete address
• City
• State
• PIN code
• Contact number

Delivery timelines may vary depending on the destination, product availability, courier partner, weather conditions, public holidays, transportation issues, and other circumstances beyond our control.

Please refer to our Shipping & Delivery Policy for further information.

10. Cancellation, Returns and Refunds

Order cancellations, returns, replacements, and refunds will be governed by our Cancellation, Return & Refund Policy.

Customers are requested to review the applicable policy before placing an order.

Where a refund is approved, it will normally be processed through the original payment method or another suitable method permitted by PYRUS KNITWEARS and the payment service provider.

The time taken for the refund to appear in the customer’s bank account or card may vary depending on the payment gateway, bank, card issuer, or financial institution.

11. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within the applicable period specified in our Return & Refund Policy.

We may request photographs, videos, order details, packaging details, or other information necessary to verify the issue.

After verification, an appropriate resolution may be provided in accordance with our applicable policy.

12. Customer Information

Customers are responsible for providing accurate information when placing an order.

Information provided by customers may be used for purposes including:

• Processing orders
• Processing payments
• Shipping and delivery
• Customer support
• Order-related communication
• Fraud prevention
• Website security
• Compliance with applicable laws

For details regarding collection and use of personal information, please refer to our Privacy Policy.

13. Intellectual Property

All content available on https://bigcap.in/, including product photographs, images, graphics, logos, text, designs, icons, and other materials, is owned by or used with authorization by PYRUS KNITWEARS unless otherwise stated.

No website content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.

14. Third-Party Services

Our website may use third-party services including payment gateways, courier companies, hosting providers, analytics services, and other service providers.

The use of such third-party services may also be subject to their respective terms and policies.

15. Fraudulent Transactions

PYRUS KNITWEARS reserves the right to investigate transactions that appear fraudulent, unauthorized, suspicious, or otherwise unlawful.

We may cancel an order, restrict an account, request additional verification, or take other appropriate action where necessary.

16. Website Availability

We make reasonable efforts to keep the website available and functioning properly.

However, we do not guarantee uninterrupted or error-free access to the website.

The website may occasionally be unavailable due to maintenance, technical issues, server problems, internet connectivity issues, or circumstances beyond our control.

17. Limitation of Liability

PYRUS KNITWEARS shall not be responsible for delays, interruptions, payment failures, courier delays, technical problems, or other losses caused by circumstances beyond our reasonable control.

This includes events such as natural disasters, strikes, government restrictions, transportation disruptions, internet failures, payment gateway failures, or other force majeure events.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute relating to the website, products, orders, or transactions shall be subject to the applicable jurisdiction of courts in Ludhiana, Punjab, India, unless otherwise required by applicable law.

19. Contact Information

For questions regarding products, orders, payments, returns, refunds, or other website-related matters, customers may contact us using the contact details provided on our website.

PYRUS KNITWEARS
Industrial Plot No. 1, Bajra Rahon Road,
Ludhiana, Punjab – 141007, India

Website: https://bigcap.in/

20. Acceptance of Terms

By accessing https://bigcap.in/ or placing an order through the website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Merchant / Legal Business Name: PYRUS KNITWEARS